@font-face{font-family:Roboto;font-style:normal;font-display:swap;font-weight:400;src:url(../media/roboto-cyrillic-400-normal.22_rcy8kzb80r.woff2)format("woff2"),url(../media/roboto-cyrillic-400-normal.31jok7h63scd3.woff)format("woff")}
@font-face{font-family:Roboto;font-style:normal;font-display:swap;font-weight:500;src:url(../media/roboto-cyrillic-500-normal.1_nnrihbvuqu6.woff2)format("woff2"),url(../media/roboto-cyrillic-500-normal.10czw_kv71n6_.woff)format("woff")}
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:root{--green:#0d751b;--green-soft:#eaf5ec;--sidebar:#0b0f0d;--bg:#f5f5f5;--text:#18221b;--muted:#68716c;--line:#e6e9e6;--red:#e22842;--radius:12px}*{box-sizing:border-box}body{background:var(--bg);color:var(--text);margin:0;font-family:Roboto,Arial,sans-serif;font-size:14px;line-height:1.5}button,input{font:inherit}button,a,input{-webkit-tap-highlight-color:transparent}a{color:var(--green);text-decoration:none}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.6;cursor:wait}:focus-visible{outline-offset:3px;outline:3px solid #67ad73}h1,h2,p{margin:0}h1{letter-spacing:-.7px;font-size:28px;line-height:1.25}h2{font-size:20px;line-height:1.35}svg{flex-shrink:0}.button{white-space:normal;border:1px solid #0000;border-radius:7px;justify-content:center;align-items:center;gap:10px;min-height:44px;padding:10px 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(max-width:760px){.desktop-sidebar{display:none}.workspace{margin-left:0}.menu-toggle{background:var(--bg);min-width:44px;padding:8px;display:inline-flex}.app-header{flex-wrap:wrap;gap:12px;min-height:72px;padding:12px 16px}.header-title{font-size:15px}.user-info{flex-basis:100%;order:3;padding-left:2px}.user-info strong{max-width:none}.app-content{padding:24px 16px}.app-footer{padding:18px 16px;font-size:11px}.page-heading h1{font-size:25px}.placeholder-card{padding:40px 20px}.auth-page{padding:28px 16px}.auth-card{padding:26px 22px}.auth-brand p{max-width:175px}.section-tabs a{text-align:center;flex:1}.auth-card-footer{flex-wrap:wrap}.logout-control{max-width:180px}}@media (prefers-reduced-motion:no-preference){.button,.primary-nav a,input{transition:background .15s,border-color .15s}}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.muted{color:var(--muted)}select{font:inherit;max-width:100%;color:var(--text)}.ticket-page-heading{justify-content:space-between;align-items:center;gap:20px;margin-bottom:24px;display:flex}.ticket-page-heading .muted{margin-top:8px;font-size:13px}.ticket-filters,.ticket-results,.ticket-panel{border:1px solid var(--line);border-radius:var(--radius);background:#fff;box-shadow:0 2px 10px #16322004}.ticket-filters{margin-bottom:20px;padding:20px}.ticket-toolbar{justify-content:space-between;align-items:end;gap:20px;margin-bottom:16px;display:flex}.ticket-filters label{gap:6px;min-width:0;font-size:12px;font-weight:500;display:grid}.ticket-filters input,.ticket-filters select{width:100%;min-width:0;height:42px;font:inherit;background:#fff;border:1px solid #dce2dd;border-radius:7px;padding:8px 10px;font-size:13px}.ticket-filters .quick-view{width:245px;max-width:100%}.view-switch{border:1px solid var(--line);border-radius:7px;font-size:12px;display:flex;overflow:hidden}.view-switch span,.view-switch button{border:0;padding:10px 14px}.view-switch span{background:var(--green-soft);color:var(--green);font-weight:500}.view-switch button{color:var(--muted);cursor:not-allowed;background:#fafafa}.ticket-search{align-items:end;gap:12px;display:flex}.ticket-search label{flex:1}.filter-details{border-top:1px solid var(--line);margin-top:18px;padding-top:14px}.filter-details summary{cursor:pointer;color:var(--green);min-height:32px;font-weight:500}.filter-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-top:12px;display:grid}.filter-grid fieldset{border:1px solid var(--line);border-radius:7px;grid-column:span 1;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;min-width:0;margin:0;padding:10px;display:grid}.filter-grid legend{color:var(--muted);padding:0 4px;font-size:12px}.filter-actions{flex-wrap:wrap;gap:10px;margin-top:18px;display:flex}.sort-controls{flex-wrap:wrap;gap:16px;margin-top:16px;display:flex}.sort-controls label{flex:1;min-width:135px}.sort-controls label:last-child{flex:0 130px}.ticket-loading{color:var(--green);margin-top:12px}.ticket-pending{color:var(--muted);margin-left:8px;font-size:11px}.ticket-table{border-collapse:collapse;table-layout:fixed;width:100%;font-size:12px}.ticket-table th{text-align:left;color:#4a554e;border-bottom:1px solid var(--line);overflow-wrap:anywhere;background:#f7f8f9;padding:13px 10px;font-size:11px;font-weight:500}.ticket-table td{vertical-align:top;overflow-wrap:anywhere;border-bottom:1px solid #eff1ef;padding:15px 10px}.ticket-table th:first-child{width:4%}.ticket-table th:nth-child(2){width:13%}.ticket-table th:nth-child(3){width:14%}.ticket-table th:nth-child(4){width:24%}.ticket-table th:nth-child(5),.ticket-table th:nth-child(6){width:12%}.ticket-table th:nth-child(7){width:10%}.ticket-table th:nth-child(8){width:11%}.ticket-table tbody tr:hover{background:#fafdfa}.ticket-table td:nth-child(2) a{font-weight:500}.ticket-description-link{color:var(--text);-webkit-line-clamp:3;overflow-wrap:anywhere;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.ticket-description-link:hover{color:var(--green)}.ticket-badge{overflow-wrap:anywhere;border-radius:5px;max-width:100%;padding:3px 7px;font-size:11px;font-weight:500;line-height:1.4;display:inline-block}.status-OPEN,.status-DEFERRED,.priority-neutral{color:#59626a;background:#edf0f2}.status-IN_PROGRESS{color:#1666b5;background:#e6f1ff}.status-WAITING_CLIENT,.priority-yellow{color:#896006;background:#fff5d6}.status-LONG_TERM{color:#7040af;background:#f0eaff}.status-RESOLVED,.priority-green{color:#197b46;background:#e4f5eb}.priority-red,.overdue-badge{color:#b9293c;background:#ffebee}.overdue-badge{margin-top:5px}.ticket-badges{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.ticket-badges .overdue-badge{margin-top:0}.ticket-pagination{justify-content:space-between;align-items:center;gap:15px;padding:18px 20px;font-size:12px;display:flex}.ticket-pagination nav,.activity-pagination{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:12px;display:flex}.ticket-pagination .button{padding:8px 12px;font-size:12px}.ticket-pagination [aria-disabled]{color:#a5aaa6;background:#fafafa}.ticket-empty{text-align:center;justify-items:center;gap:14px;padding:50px 24px;display:grid}.ticket-empty p{color:var(--muted)}.ticket-mobile-list{display:none}.ticket-back{margin-bottom:20px;display:inline-block}.ticket-panel{overflow-wrap:anywhere;margin-bottom:20px;padding:24px}.ticket-panel h2{border-bottom:1px solid var(--line);padding-bottom:16px;font-size:16px}.ticket-fields{grid-template-columns:repeat(2,minmax(0,1fr));gap:24px;margin:20px 0 0;display:grid}.operational-fields{grid-template-columns:repeat(4,minmax(0,1fr))}.ticket-fields dt,.ticket-mobile-card dt,.history-changes dt{color:var(--muted);margin-bottom:6px;font-size:12px}.ticket-fields dd,.ticket-mobile-card dd,.history-changes dd{overflow-wrap:anywhere;margin:0}.field-wide{grid-column:1/-1}.preserve-text{white-space:pre-wrap;overflow-wrap:anywhere}.ticket-tabs{border-bottom:1px solid var(--line);gap:24px;margin-bottom:20px;display:flex}.ticket-tabs a{color:var(--muted);border-bottom:2px solid #0000;padding:0 0 12px}.ticket-tabs a[aria-current]{color:var(--green);border-color:var(--green);font-weight:500}.ticket-activity{gap:18px;margin:0;padding:0;list-style:none;display:grid}.ticket-activity li{border-bottom:1px solid var(--line);overflow-wrap:anywhere;padding-bottom:18px}.ticket-activity li:last-child{border-bottom:0;padding-bottom:0}.activity-heading{justify-content:space-between;gap:12px;margin-bottom:8px;display:flex}.activity-heading time{color:var(--muted);font-size:12px}.ticket-empty-small{color:var(--muted);padding:20px 0}.history-note{color:var(--muted);margin-bottom:20px;font-size:12px}.history-changes{gap:12px;margin:12px 0 0;display:grid}.history-changes dd{white-space:pre-wrap}.activity-pagination:not(:empty){border-top:1px solid var(--line);margin-top:20px;padding-top:16px}@media (max-width:1100px){.filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-table th,.ticket-table td{padding-inline:7px}.operational-fields{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:760px){.ticket-table{display:none}.ticket-mobile-list{display:grid}.ticket-mobile-card{border-bottom:1px solid var(--line);min-width:0;padding:20px 16px}.mobile-ticket-heading{justify-content:space-between;gap:12px;margin-bottom:10px;display:flex}.mobile-ticket-heading a{font-weight:500}.ticket-mobile-card h2{overflow-wrap:anywhere;margin-bottom:8px;font-size:16px}.ticket-mobile-card dl{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-bottom:0;display:grid}.ticket-page-heading{flex-wrap:wrap;gap:16px}.ticket-page-heading h1{overflow-wrap:anywhere;font-size:25px}.ticket-toolbar{flex-wrap:wrap;align-items:start;gap:14px}.ticket-filters{padding:16px}.ticket-search{flex-wrap:wrap}.ticket-search label{flex-basis:100%}.ticket-search .button{width:100%}.filter-grid{grid-template-columns:minmax(0,1fr)}.ticket-pagination{flex-direction:column;align-items:start;padding:16px}.ticket-pagination nav{justify-content:space-between;gap:6px;width:100%}.ticket-pagination nav span:not(.button){font-size:11px}.ticket-panel{padding:18px 16px}.ticket-fields,.operational-fields{grid-template-columns:minmax(0,1fr);gap:18px}.ticket-tabs{gap:18px;font-size:13px}.activity-heading{flex-direction:column;gap:4px}.ticket-fields dd,.ticket-mobile-card dd{font-size:13px}.sort-controls label{flex:100%;min-width:0}.sort-controls label:last-child{flex-basis:100%}.view-switch{max-width:100%}}.ticket-editor fieldset{border:0;min-width:0;margin:0;padding:0}.ticket-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;display:grid}.ticket-editor label,.ticket-comment-form label,.ticket-status-form label{flex-direction:column;gap:8px;min-width:0;font-size:14px;font-weight:500;display:flex}.ticket-editor input,.ticket-editor select,.ticket-editor textarea,.ticket-comment-form textarea,.ticket-status-form select{border:1px solid var(--border,#dcdfe0);width:100%;min-width:0;font:inherit;color:inherit;box-sizing:border-box;background:#fff;border-radius:8px;padding:11px 12px}.ticket-editor textarea,.ticket-comment-form textarea{resize:vertical;min-height:100px}.ticket-editor .field-wide{grid-column:1/-1}.ticket-form-actions,.ticket-action-bar{flex-wrap:wrap;align-items:center;gap:12px;margin-top:20px;display:flex}.ticket-actions{margin-bottom:24px}.ticket-status-form{flex-wrap:wrap;align-items:flex-end;gap:12px;margin-left:auto;display:flex}.ticket-status-form label{min-width:200px}.ticket-comment-form{border-top:1px solid #e5e7e7;margin-top:24px;padding-top:20px}.ticket-comment-form button{margin-top:12px}.company-picker{min-width:0;position:relative}.company-picker>label{margin-bottom:8px}.company-results{z-index:5;background:#fff;border:1px solid #dcdfe0;border-radius:8px;max-height:260px;position:absolute;top:100%;left:0;right:0;overflow:auto;box-shadow:0 6px 20px #0002}.company-results ul{margin:0;padding:4px;list-style:none}.company-results button{text-align:left;overflow-wrap:anywhere;background:#fff;border:0;width:100%;padding:12px}.company-results button:hover,.company-results [aria-selected=true] button{background:#e8f4e9}.company-results p{padding:12px;font-size:13px}.ticket-confirm{box-sizing:border-box;border:0;border-radius:16px;max-width:min(480px,100vw - 32px);padding:28px;box-shadow:0 8px 40px #0003}.ticket-confirm::backdrop{background:#0006}.ticket-confirm h2{margin-top:0}.ticket-editor :disabled,.ticket-status-form :disabled{opacity:.65}.ticket-form-actions .button,.ticket-status-form .button{white-space:normal}.ticket-editor p,.ticket-actions p{overflow-wrap:anywhere}@media (max-width:760px){.ticket-form-grid{grid-template-columns:minmax(0,1fr);gap:16px}.ticket-status-form{width:100%;margin-left:0}.ticket-status-form label{width:100%;min-width:0}.ticket-form-actions .button,.ticket-status-form .button{flex:1}.ticket-action-bar{align-items:stretch}.ticket-confirm{padding:20px}}.attachment-upload{border-top:1px solid var(--line);gap:12px;min-width:0;margin-top:20px;padding-top:20px;display:grid}.attachment-upload input[type=file]{width:100%;min-width:0;max-width:100%;font:inherit;font-size:13px}.attachment-upload .button{justify-self:start}.attachment-upload p,.attachment-selection,.ticket-activity strong{overflow-wrap:anywhere}.attachment-selection{padding-left:20px;font-size:13px}.attachment-upload .field-label{font-weight:500}